References
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Digitally barrier-free: Accessible information in Hamburg’s public transport system
There are hardly any ways for blind and visually impaired people to get information at stops and on the tracks. Together with S-Bahn Hamburg, we want to make information more accessible and travel on public transport easier. To this end, we have addressed one of the most basic passenger problems faced by blind and visually impaired people: the lack of information about the next arriving trains on the track.
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Customized information: Modular travel assistance for the Hamburg S-Bahn
S-Bahn Hamburg is expanding its range of passenger information by introducing new train information displays (ZVA) at key stations. Passenger information is to be integrated in a user-friendly and seamless way to simplify the travel experience from the surroundings to the platform. In a collaborative development process, we used interviews and co-creative methods together with passengers to develop an information system that forms the template for the flexible equipment of numerous Hamburg S-Bahn stations.
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